Erroneous Information Posted on hcreidjewelers.com
We make every effort to provide the most recent, accurate, and reliable information on hcreidjewelers.com. However, there may be times when information displayed on hcreidjewelers.com may contain incomplete data, typographical errors, inaccuracies, or outdated information (for example, when an item featured on the website is no longer available). hcreidjewelers.com makes no warranties as to the accuracy, completeness or timeliness of the information accessible via this website. Any errors are unintentional and we apologize if erroneous information is reflected in product pricing or availability, or if such erroneous information affects your individual order in any way. hcreidjewelers.com reserves the right to correct errors and update product information at any time. Of course, we will make every effort to provide you with current prices at the time you place your order.
Technology Issues
We cannot warrant that the hcreidjewelers.com website will operate uninterrupted, error-free, without defects, or that hcreidjewelers.com or its server will be free of viruses or other harmful elements. As a visitor of this website, your access is undertaken at your own risk. As such, we are not liable for any damages related to your access of or inability to access this website, even if hcreidjewelers.com knew or should have known of the potential for such damages.
Changes to hcreidjewelers.com
In order to keep hcreidjewelers.com current with our latest product inventory, we frequently change the products offered via this website. As such, we cannot guarantee that an item displayed on a previous visit to hcreidjewelers.com will still be available when you visit hcreidjewelers.com again. We reserve the right to make changes to the merchandise offered by this website at any time and without prior notice. If you are at any time unable to locate an item you viewed on a previous visit to hcreidjewelers.com, please contact us via our Contact Us page
Product Display
We have made every effort to accurately display the products featured on hcreidjewelers.com. However, the colors we use and the capabilities of your computer monitor may affect the colors visible on your screen. As such, we cannot guarantee that your monitor’s display will be accurate.
Trademarks and Copyrights
All trademarks, logos, service marks, and content on this website, including without limitation text, designs, graphics, images, and the selection and arrangement thereof are the property of hcreidjewelers.com, its licensors, or other third parties and are protected by trademark, copyright, or other intellectual property laws. You may not use any trademarks, logos, services marks, or content on this website without the obtaining prior written authorization from the owner.
U.S. Currency Only
This website conducts business in U.S. currency only.
Return Policy:
We want you to be absolutely satisfied with your jewelry purchase. If, within 15 days after receipt of your purchase you are not completely satisfied, return it for a full refund of the purchase price or replace it – no questions asked. Your purchase may be exchanged for up to 30 days. All products should be returned in the original state they were received. Products that have been specially ordered, modified (i.e. sized, engraved, etc.) or abused will not be accepted for refunds.
All sale items are sold as is and considered final sale. Sale items are not eligible for special order, refund or exchange. Refunds are made only to the purchaser of record, and in the exact method of original payment.
All Free Gifts with purchase must be returned with products that are to be refunded. Refunds are not granted to products that are not returned with the free gift.
Products returned without original packaging and/or with missing materials are subject to a restocking fee of 5%, not to exceed $75.00.
How To Prepare Your Return:
To return a purchase to Henry C. Reid & Son, please use the following address:
Henry C. Reid & Son
1591 Post Road
Fairfield CT 06824
Be sure to include all original packaging. If your item was delivered with a diamond certificate and that certificate is not returned, you may be liable for the $250 replacement cost.
Insure Your Package:
Refer to your invoice. If the price of the item you’re returning is listed as:
- Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
- More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total retail value of the contents, and request a return receipt for confirmation that your shipment has reached its destination.* (FedEx® and UPS® will not insure merchandise over $500.)
* Henry C. Reid & Son will not be responsible for loss or damage of return shipments.
Our Return Process:
Once we receive your returned item and it is accepted, your refund or exchange will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance Department. Please note that items showing signs of wear or those that have been engraved, resized, altered, or damaged in any way cannot be accepted for return.
